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Login to ADSSC Official Website: www.adssc.ae and follow below steps:
First Abu Dhabi Bank: AE 750350000000157508057
As per Abu Dhabi Sewerage services company procedures and policies, cleaning for private sewerage house connection is not within ADSSC scope of work as it is under owner responsibility.
Kindly visit Abu Dhabi Sewerage services company website to access to the provided services and the required documents for each service in the services guide.
Then login to the services guide
The internal sewage network of farms is not allowed to be connected to the external sewage network if a sewage network is not available. Still, if the customer wants to build the internal sewage network for the farms, it is recommended to make a septic tank within the boundaries of the plot, and It is discharged through tanks.
Discharge service is provided at the owner's expense, as the Abu Dhabi Sewerage Services Company does not provide this service.
You can get this service from Abu Dhabi Distribution Company or Al Ain Distribution Company as this service is not available at Abu Dhabi Sewerage Services Company.
You can get video call appointment via remote communication by setting an appointment in Clearance Management System application via the following link:
Abu Dhabi Sewerage Services Company does not provide cleaning manholes from roots of the trees. This is under owner responsibilities.
If you've had a bad experience, where we haven't dealt with things how you would like or our service standards haven't met your needs, we want to hear from you. Contact us straight away to discuss how we can put things right.
We work hard to deepen our relation with our customers, and we always aim to find an agreeable solution to customer complaints and in most cases we do.
In the unusual event that we cannot reach an agreement that you are satisfied with, you have the right to refer the complaint to the Department of Energy (DoE). You can contact DoE's Consumer Protection Section: by email at firstname.lastname@example.org; or by telephone to (02) 2070666.
For more details on Complaint Escalation procedures; kindly visit DOE's website www.doe.gov.ae
Last Updated on: 01/09/2016 10:00 AM
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