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Sustainable Water Solutions considers customers trust and satisfaction as the most important target that should be achieved and translated into actions. Customer satisfaction is the true measuring indicator that interprets the success of SWS in achieving its mission.

SWS is working continuously in improving its services, focusing on customers needs and requirements while designing and developing services.

In Addition, SWS ensures providing a nurturing working environment to accomplish this, by enhancing its infrastructure, adopting latest technical and technological developments, provision of competent training for higher performance and expertise exchange and pooling the best qualified skills and business practices.

Customer Happiness Department is applying the In Side Out and Out Side In Approaches translated by being committed to engage all customers categories :residential, commercial and industrial, conducting surveys and analysis to acquire customers’ valuable feedback and suggestions using customer’s desirable channels and adopting their valuable inputs in business improvement and developments plans aiming towards achieving customers satisfaction .

Or you can call at 800555 for compliments and complaints

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